The Invisible Light That’s Harming Our Health — And How We Can Light Things Better I recently spent a few weeks running a conference for a community of researchers and writers…
Every engineer studies failure. Shouldn’t LLM integrators do the same? It’s now been exactly 70 years since the term “artificial intelligence” was coined. AI first joined the technical vocabulary…
With the launch of Calm Tech Certified™ and the holiday shopping season here, I’m excited to share this directory of great products and devices that prioritize customer well-being.…
I’m excited to announce that the Calm Tech Institute (CTI) just announced the launch of Calm Tech Certified™, a certification program designed to help companies create products that…
Centaur Solutions For Customer Support: Amplifying AI Efficiency with Human Empathy When customer service systems are poorly planned, people can get trapped in automation loops. This results in experie…
Our “Smart” Devices Still Have a Blue Light Problem — But There Are Solutions Many appliances often glow bright blue at night. I recently spent the night at a friend’s house.…
Double Apple Pie — Case + MJ Apple’s recently-announced but belated embrace of AI is being called “boring” by some fans of ChatGPT. My perspective is somewhat different — because AI helped me…
I’m very excited to announce the launch of the Calm Tech Institute, a new design organization creating standards for technology which respect our time, attention, and humanity. Our…
In the 70’s cult classic Silent Running, the hero captains a starship with massive greenhouses. Fan art by u/No7er of Reddit’s /StarshipPorn When we think about calm technology…
Punting on the Cam: A punter sharing Cambridge history with a couple under the Bridge of Sighs on the Cambridge University campus. I just spent a summer studying…
Windows are the ultimate pass-through technologies. The best example of a technology interface is one you rarely notice — even if it’s powerfully enhancing your reading experience of these words…