Encoding User Insights
It used to be that securing consensus and capacity to build a design system was hard. But today, design systems have become foundational to how software gets built…
It used to be that securing consensus and capacity to build a design system was hard. But today, design systems have become foundational to how software gets built…
If you haven’t heard of Heated Rivalry, you’ve either been living under a rock or spending too much time on LinkedIn. Sadly, if you’re reading this it’s probably…
On World Usability Day in 2023, I gathered my User Experience team for an AI Learning session. Members of my team had been experimenting with Adobe Firefly and…
I carried both of my sons. But in order for my wife to become their legal parent, we both had to be fingerprinted by the FBI. When Stephanie…
Before you commission a single new study, institutional knowledge and existing research can give your product roadmap a head start. In Tuesday’s post, I made the case for…
Long before “forward-deployed designers,” I spent two weeks watching enterprise sales reps. Here’s what I learned. At 9 a.m., notebook in hand, I settled in with Steve at…
I’m fifty-six, and I came out at seventeen. I’ve been a bookworm for as long as I can remember, but until a few years ago I had never…
When a company hits the scaling wall, the first instinct is usually structural changes like reorganizing, creating new roles, bringing in a senior hire. Org changes feel substantive,…
Somewhere between $20M and $150M in revenue, most technology companies hit a wall – or multiple walls – in their operating model. It doesn’t show up on the…
Case Study xx Company & Position xx Details xx xx Actions Outcome & Impact The post Clinical Trials appeared first on Natalie Hanson, Ph.D..
Case Study xx Company & Position xx Details xx xx Actions Outcome & Impact The post Business Analysts appeared first on Natalie Hanson, Ph.D..
Case Study xx Company & Position xx Details xx xx Actions Outcome & Impact The post Customer Measurement appeared first on Natalie Hanson, Ph.D..
xx Description: A panel discussion with Valentina Milanova, Founder of Daye, and Meri Beckwith, Co-founder of Lindus Health. This webinar will explore methods for enhancing clinical trial operations…
Case Study Xx Xx xx NPS, SUS, Dynatrace, Splunk, Pendo, then ??? Employee loyalty skews results TLDR; modern front end code before we coudl really capture anything worthwhile\…
Case Study xx xx Company & Position ZS Associates, Partner (2017-2024) Details xx Actions Outcome & Impact The post Design Studio appeared first on Natalie Hanson.
If you’ve done any work in Customer Experience space, you’ve probably seen this article from Forrester about the state of customer experience in the US. What I haven’t…
Case Study xx x x Company & Position ZS Associates, Associate Principal / Partner (2011-2017) Details xx Actions Outcome & Impact The post Pride@ZS appeared first on Natalie Hanson.
Case Study xx xx Company & Position xx Details At the outset of Custom Development our primary focus was focused on life sciences Research & Development (R&D), which…
Case Study xx xx Company & Position ZS Associates, Partner (2017-2024) Details xx Actions Outcome & Impact The post Power Platform appeared first on Natalie Hanson.
When I was the global sponsor of the LGBTQ+ community at my former company, …. in a fascist environment where paying women to have babies, “unproductive” relationships will…
Case Study xx xx Company & Position ZS Associates, Partner (2017-2024) Details xx Actions Outcome & Impact The post Business Analysts appeared first on Natalie Hanson.
In my post earlier this week I addressed cost of dismissing women’s health conditions. But it’s not just about costs – medical gaslighting and systemic racism is incredibly…
This week my posts will address some of the ways that medical gaslighting and dismissal of women is both expensive and dangerous. Women in the U.S. spend $15B…
In women’s health, the problem sometimes starts before the diagnosis – on the claim form. CPT codes are how physicians indicate the services they provide so insurers can…