Debunking the Myths of Cross-Disciplinary Collaboration
Day2 of @designopssummit! To start of the day, we heard from @alanstairs about what it *really* takes to lead great cross-functional teams.
Author: Natalie Hanson
The Bigger Picture: A Panel Discussion
In this panel presentation, leaders in the field @jcoronado1 @crystalcy @guneetc79 @rachelposman share their thoughts with @louisrosenfeld on @designopssummit conference themes.
Distributed Design Operations Management
In this @designopssummit presentation, we get some practical guidance from @jilannawilson about the role that leaders can play in making remote teams work.
Expensive Routers Create Connections
In this @designopssummit presentation, @indrapendence shares how she used human-centered approaches to improve collaboration within and across teams, while still taking care of herself.
Group Activity: A Deep Dive Into Value and Outcomes
In this interactive @designopssummit session, @bettay and Kamdyne Moore share an initial measurement framework for DesignOps, and solicited audience feedback.
Measuring the Designer Experience
In this @designopssummit presentation, Kim Fellman Cohen shares how @pinterest used Design Thinking to pilot and measure improvements to employee satisfaction of their designers.
Real Talk: Proving Value through a Scrappy Playbook
In this @designopssummit presentation, Dianne Que shares her experiences in creating a ‘scrappy’ playbook, measuring impact, and how to weather change in a dynamic organization.
Measuring What Matters
In this @designsopsummit talk, Kristin Wisnewski shares how IBM’s Office of the CIO makes measurement of impact central to their work.
Opening Keynote: Process and Ambiguity
The @designopsummit kicked off this morning with keynoter @amythibodeau, who shared how she uses frameworks from economics to prioritize where her UX Ops team focuses their efforts.
Avoiding ‘Manels’
At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and thought-provoking discussion about how we can continue to…
Sharing & Communicating User Research
This blog post is a transcript of a podcast / interview I did earlier this year with Zack Naylor, the CEO of Aurelius. Among other things, we discussed…
Chelation Chronicles – 1H 2019
I’ve been fighting a host of chronic health issues for 10+years now. I have come to believe that heavy metal poisoning is likely the root cause. In this…
Design Ops 2018 – Recap
This post is a brief recap of all the presentations at the 2018 Design Operations Summit, and includes links to the full length blog posts. At the end…
Beadie Dreams
Some time ago I wrote a post about the beadwork I do for fun. As I’ve mentioned in my health-related posts, I’m working a reduced schedule at the…
Chelation Chronicles – 2H 2018
I’ve been fighting a host of chronic health issues for 10+years now. I have come to believe that heavy metal poisoning is likely the root cause. In this…
A chat with the Advancing Research community
An abbreviated reprise of my UX Camp Chicago keynote, where I field questions from Lou Rosenfeld’s Advancing Research community about tackling interdisciplinary collaboration in a practical, empatheti…
An Uneasy Truce
Over the past few decades, much has been written about the ways in which project teams bring technologies to market. In this context, social scientists typically partner with…
Collaboration by Design
In the opening keynote for UX Camp Chicago, I spoke integration and amplification. How do we deepen our focus on interdisciplinary collaboration, in order to deliver better experiences…
Design at Scale
In the closing keynote of @designopssummit, IBM design leader @douglaswpowell shares some of the practices they use to drive change & measurable impact, thereby securing buy-in for design…
Turning Research Ripples into Waves
In this @designopssummit presentation, Hana Nagel shares what she learned about designing for social impact, and what service design in the non-profit world can teach us about our…
Continuous Design
How do we support immediate design needs, while still being mindful of the long term? In this @designopssummit presentation, we learn how Maria Skaaden and her team have…
Selectively Scrappy Research Ops
We kick off the afternoon of @designopssummit with thje ‘Methodologies and Work Environments’ theme. Here, Megan Blocker shares her ‘selectively scrappy’ approach to building ResearchOps at McKinsey.
Creativity and Culture
In this @designopssummit presentation, @milesorkin talks to us about the importance of culture, and the power of moving from empathy to true compassion, thereby enabling people to bring…
Taking it to the next level
Our ‘Growing People and Teams’ theme @designopssummit concludes with lessons learned from the mature Design Program Management team at Facebook.