
Leading Through Change
In this @designopssummit presentation, @purvidesign shares some of her learnings from driving centralization of and lasting change for design at Visa.
In this @designopssummit presentation, @purvidesign shares some of her learnings from driving centralization of and lasting change for design at Visa.
In this @designopssummit presentation, @erinhauber shows us how she made the most of her org’s transition to SAFe, carving out room for design in spite of it’s almost…
In this interactive @designopssummit presentation, we hear from @alisonrand @FreyJacqui about how an understanding of Change Management can help us be more effective as a DesignOps leader.
In this @designopssummit we learn from @DesignerGeeking about the challenges of establishing common understanding in a new disciplinary team, and how DesignOps can help.
In this @designopssumit presentation, @MarjorieSample and @keshiekay share their lessons from teaching designers how to do evaluative research, and the benefits to all involved.
In this @designopssumsit presentation by @eniola5, we learn about the cultural challenges of making large scale change when attempting to standardize a design system across organizational silos.
In this @designopssummit presentation, we hear about the journey and evolution of DesignOps at ExpressScripts in the context of an Agile transformation, as well as significant growth and…
Day2 of @designopssummit! To start of the day, we heard from @alanstairs about what it *really* takes to lead great cross-functional teams.
In this panel presentation, leaders in the field @jcoronado1 @crystalcy @guneetc79 @rachelposman share their thoughts with @louisrosenfeld on @designopssummit conference themes.
In this @designopssummit presentation, we get some practical guidance from @jilannawilson about the role that leaders can play in making remote teams work.
In this @designopssummit presentation, @indrapendence shares how she used human-centered approaches to improve collaboration within and across teams, while still taking care of herself.
In this interactive @designopssummit session, @bettay and Kamdyne Moore share an initial measurement framework for DesignOps, and solicited audience feedback.
In this @designopssummit presentation, Kim Fellman Cohen shares how @pinterest used Design Thinking to pilot and measure improvements to employee satisfaction of their designers.
In this @designopssummit presentation, Dianne Que shares her experiences in creating a ‘scrappy’ playbook, measuring impact, and how to weather change in a dynamic organization.
In this @designsopsummit talk, Kristin Wisnewski shares how IBM’s Office of the CIO makes measurement of impact central to their work.
The @designopsummit kicked off this morning with keynoter @amythibodeau, who shared how she uses frameworks from economics to prioritize where her UX Ops team focuses their efforts.
At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and thought-provoking discussion about how we can continue to…
This blog post is a transcript of a podcast / interview I did earlier this year with Zack Naylor, the CEO of Aurelius. Among other things, we discussed…
I’ve been fighting a host of chronic health issues for 10+years now. I have come to believe that heavy metal poisoning is likely the root cause. In this…
This post is a brief recap of all the presentations at the 2018 Design Operations Summit, and includes links to the full length blog posts. At the end…
Some time ago I wrote a post about the beadwork I do for fun. As I’ve mentioned in my health-related posts, I’m working a reduced schedule at the…
I’ve been fighting a host of chronic health issues for 10+years now. I have come to believe that heavy metal poisoning is likely the root cause. In this…
An abbreviated reprise of my UX Camp Chicago keynote, where I field questions from Lou Rosenfeld’s Advancing Research community about tackling interdisciplinary collaboration in a practical, empatheti…
Over the past few decades, much has been written about the ways in which project teams bring technologies to market. In this context, social scientists typically partner with…