Women’s PAC – Boston Event
I had the opportunity to participate in a Women’s Health PAC in Boston. We heard from some luminaries in the field, and I left feeling inspired by what…
I had the opportunity to participate in a Women’s Health PAC in Boston. We heard from some luminaries in the field, and I left feeling inspired by what…
I love the idea of being content with the world around me, but that’s not the reality. Furthermore, my lens is broad enough that my own well being…
Recent publications in behavioral economics (Blink, How We Decide, Thinking Fast and Slow) are largely lab-based studies. But reality is messier – key business decisions often have multiple…
I am long overdue for an update here, and I hope to get to that in Q1. My health really took a serious downturn, and I haven’t had…
I personally have mixed feelings about Pride Month this year. We do have a lot to celebrate, but there are lots of reasons for concern, too. Here are…
I personally have mixed feelings about Pride Month this year. We do have a lot to celebrate, but there are lots of reasons for concern, too. Here are…
Here are some of my reflections and reading recommendations on Transgender Day of Visibility, and a bit about how we’re talking about it at ZS.
Here are some of my reflections and reading recommendations on Transgender Day of Visibility, and a bit about how we’re talking about it at ZS.
This blog post is the transcription of a podcast I did with Brendan Jarvis in early February. He’s done a number of interview with senior folks in the…
This blog post is the transcription of a podcast I did with Brendan Jarvis in early February. He’s done a number of interview with senior folks in the…
Kai Cheng Thom writes: “I think the major difference between a social justice and a white/colonial lens on trauma is the assumption that trauma recovery is the reclamation…
Kai Cheng Thom writes: “I think the major difference between a social justice and a white/colonial lens on trauma is the assumption that trauma recovery is the reclamation…
Who better to lead User Experience than an anthropologist? Meet Natalie Hanson. She’s a Principal at ZS, where she provides human-centered strategy, research and design for clients. In…
Who better to lead User Experience than an anthropologist? Meet Natalie Hanson. She’s a Principal at ZS, where she provides human-centered strategy, research and design for clients. In…
Research as a Vehicle for Organizational Transformation A week or so ago I had the opportunity to speak with Lou Rosenfeld about my career, and our second Advancing…
This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest to the LGBTQ+ community and our allies. It’s…
It’s been a rollercoaster few weeks in the world of LGBTQ politics, and I thought it might be useful to provide a summary for those that may not…
In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective to our work in AI.
At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and thought-provoking discussion about how we can continue to…
An abbreviated reprise of my UX Camp Chicago keynote, where I field questions from Lou Rosenfeld’s Advancing Research community about tackling interdisciplinary collaboration in a practical, empatheti…