Downward Trend in CX
If you’ve done any work in Customer Experience space, you’ve probably seen this article from Forrester about the state of customer experience in the US. What I haven’t…
If you’ve done any work in Customer Experience space, you’ve probably seen this article from Forrester about the state of customer experience in the US. What I haven’t…
In my post earlier this week I addressed cost of dismissing women’s health conditions. But it’s not just about costs – medical gaslighting and systemic racism is incredibly…
This week my posts will address some of the ways that medical gaslighting and dismissal of women is both expensive and dangerous. Women in the U.S. spend $15B…
In women’s health, the problem sometimes starts before the diagnosis – on the claim form. CPT codes are how physicians indicate the services they provide so insurers can…
When insurers only expect to keep you for a year or two, your long term wellbeing becomes someone else’s problem – usually yours! Insurance coverage often changes when…
Women are diagnosed several years later than men for hundreds of different conditions, even though men have the tendency to go to the doctor later. In addition to…
How many times have you been to the doctor with a concern and been told “it’s probably just stress” or “you’re overreacting”? I went to my obgyn with…
Gaslighting of women facing medical issues is a well-known problem. Well, women are increasingly aware, at least. But there are very few places more dangerous for women under…
Like many areas in women’s health, cardiovascular disease hit me personally before it was of professional interest. My Wake-up Call A year or two ago, my doctor (a…
I’m honored to share that I’ve joined the Board of Directors at OutCare Health. OutCare Health is doing critical work to advance LGBTQ+ health equity by supporting providers and…
Care Poverty and Unmet Needs edited by Teppo Kroger, Nicola Brimblecombe, Ricardo Rodrigues and Kirstein Rummery, brings together twenty-seven social policy researchers from across the Global North to…
A recap of an engaging breakfast event organized by Women’s Health Advocates (WHA) in Chicago and sponsored by PACE Healthcare Capital. I am still buzzing from the incredible…
In Behavioural Economics and Policy for Pandemics, editors Joan Costa-Font and Matteo M. Galizzi bring together global, multidisciplinary insights into human behaviour and policy responses during the …
Our healthcare system often overlooks or undermines women’s unique experiences. We spend many more years in ill health than men, and it’s time to change that. In bringing…
In this interview with LSE Review of Books Managing Editor Anna D’Alton, Danny Dorling discusses his new book, The Next Crisis: What We Think About the Future which…
As part of my pre-work for the No Patient Left Behind program, I’ve obtained a new certification entitled Biotech Unveiled: Understanding the U.S. Biomedical Innovation Marketplace and its…
This Chicago event on women’s health was centered around two panels, one on transforming patient care with AI, and another on policy & advocacy for women’s health.
This AAAS webinar explored the impacts of research gaps in studying sex, and the implications for care delivery and population health.
In Policing Patients, Elizabeth Chiarello examines the role of prescription drug monitoring programmes (PDMPs) in the opioid crisis in the US, arguing that they transform healthcare into patient…
BCG joins many others in articulating that female consumer / patient needs aren’t being met. This is a market ripe for innovation, disruption, and even aggregation. And hopefully,…
The National Academies have just released a series of reports about how the The National Institutes of Health (NIH) needs to evolve to better support women’s health: They…
As I learn more about the opportunities and challenges in the field of women’s health, I find myself reflecting on things I would not have noticed in the…
We can strive to fix our healthcare system, but the influence of the food science industry in the U.S. is disastrous. If it remains unaddressed, will Americans ever…
I had the opportunity to participate in a Women’s Health PAC in Boston. We heard from some luminaries in the field, and I left feeling inspired by what…