The Task Is Not the Job
On World Usability Day in 2023, I gathered my User Experience team for an AI Learning session. Members of my team had been experimenting with Adobe Firefly and…
On World Usability Day in 2023, I gathered my User Experience team for an AI Learning session. Members of my team had been experimenting with Adobe Firefly and…
Before you commission a single new study, institutional knowledge and existing research can give your product roadmap a head start. In Tuesday’s post, I made the case for…
Long before “forward-deployed designers,” I spent two weeks watching enterprise sales reps. Here’s what I learned. At 9 a.m., notebook in hand, I settled in with Steve at…
When a company hits the scaling wall, the first instinct is usually structural changes like reorganizing, creating new roles, bringing in a senior hire. Org changes feel substantive,…
Somewhere between $20M and $150M in revenue, most technology companies hit a wall – or multiple walls – in their operating model. It doesn’t show up on the…
Case Study xx Company & Position xx Details xx xx Actions Outcome & Impact The post Clinical Trials appeared first on Natalie Hanson, Ph.D..
Case Study xx Company & Position xx Details xx xx Actions Outcome & Impact The post Business Analysts appeared first on Natalie Hanson, Ph.D..
Case Study xx Company & Position xx Details xx xx Actions Outcome & Impact The post Customer Measurement appeared first on Natalie Hanson, Ph.D..
Case Study xx xx Company & Position xx Details At the outset of Custom Development our primary focus was focused on life sciences Research & Development (R&D), which…
Case Study xx xx Company & Position ZS Associates, Partner (2017-2024) Details xx Actions Outcome & Impact The post Design Studio appeared first on Natalie Hanson.
Case Study Xx Xx xx NPS, SUS, Dynatrace, Splunk, Pendo, then ??? Employee loyalty skews results TLDR; modern front end code before we coudl really capture anything worthwhile\…
Case Study xx x x Company & Position ZS Associates, Associate Principal / Partner (2011-2017) Details xx Actions Outcome & Impact The post Pride@ZS appeared first on Natalie Hanson.
Case Study xx xx Company & Position ZS Associates, Partner (2017-2024) Details xx Actions Outcome & Impact The post Power Platform appeared first on Natalie Hanson.
Case Study xx xx Company & Position ZS Associates, Partner (2017-2024) Details xx Actions Outcome & Impact The post Business Analysts appeared first on Natalie Hanson.
A Case Study on Collaboration with UX and Data Science Introduction This post is related to two previous ones that may be of interest. The first is a…
A Case Study on Collaboration with UX and Data Engineering Last year I wrote about building AI-enabled solutions, and I promised to share some case studies which led…
I’m honored to share that I’ve joined the Board of Directors at OutCare Health. OutCare Health is doing critical work to advance LGBTQ+ health equity by supporting providers and…
It’s clear Natalie’s “build-it-from-scratch” spirit never took a coffee break. From steering engineering teams and scaling organizations from zero to 300 people (not a typo) to pioneering new…
As part of my pre-work for the No Patient Left Behind program, I’ve obtained a new certification entitled Biotech Unveiled: Understanding the U.S. Biomedical Innovation Marketplace and its…
I am long overdue for an update here, and I hope to get to that in Q1. My health really took a serious downturn, and I haven’t had…
I personally have mixed feelings about Pride Month this year. We do have a lot to celebrate, but there are lots of reasons for concern, too. Here are…
This blog post is the transcription of a podcast I did with Brendan Jarvis in early February. He’s done a number of interview with senior folks in the…
This blog post is the transcription of a podcast I did with Brendan Jarvis in early February. He’s done a number of interview with senior folks in the…
Who better to lead User Experience than an anthropologist? Meet Natalie Hanson. She’s a Principal at ZS, where she provides human-centered strategy, research and design for clients. In…