Happy Holidays 2022
I am long overdue for an update here, and I hope to get to that in Q1. My health really took a serious downturn, and I haven’t had…
Tag: me at work
Interview with Brave UX
This blog post is the transcription of a podcast I did with Brendan Jarvis in early February. He’s done a number of interview with senior folks in the…
Fairygodboss interview
Who better to lead User Experience than an anthropologist? Meet Natalie Hanson. She’s a Principal at ZS, where she provides human-centered strategy, research and design for clients. In…
Organizational Transformation
Research as a Vehicle for Organizational Transformation A week or so ago I had the opportunity to speak with Lou Rosenfeld about my career, and our second Advancing…
Coming Out Day 2020
This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest to the LGBTQ+ community and our allies. It’s…
Intersectionality
Celebrating Pride Month with a focus on intersectionality. How do we acknowledge our shared history in fighting for civil rights, while recognizing the ongoing systemic racism that disproportionately…
They / Them
In this post, I celebrate @merriam-webster’s Word of the Year, and reflect on some important trends for the LGBTQ+ community and our allies as awareness of They /…
AI and User Experience: As Always, the User Comes First
In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective to our work in AI.
Avoiding ‘Manels’
At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and thought-provoking discussion about how we can continue to…
Sharing & Communicating User Research
This blog post is a transcript of a podcast / interview I did earlier this year with Zack Naylor, the CEO of Aurelius. Among other things, we discussed…
A chat with the Advancing Research community
An abbreviated reprise of my UX Camp Chicago keynote, where I field questions from Lou Rosenfeld’s Advancing Research community about tackling interdisciplinary collaboration in a practical, empatheti…
An Uneasy Truce
Over the past few decades, much has been written about the ways in which project teams bring technologies to market. In this context, social scientists typically partner with…
Collaboration by Design
In the opening keynote for UX Camp Chicago, I spoke integration and amplification. How do we deepen our focus on interdisciplinary collaboration, in order to deliver better experiences…